Something up?
Support
A real person reads every message
Email support@aerosolutionspro.com. Tell us your handle and what happened. Reports of abusive content are reviewed within 24 hours; everything else, within two business days.
Safety
How do I report something?
Tap Report under any blurt or comment, or tap a square on your card and choose Report this square. For a team name, picture or player, open the room and tap the player. For the room’s own name or picture, use Report this room at the bottom of the room page. Only the Blurtz team sees reports.
How do I block someone?
Open the room, tap the player, and choose Block — or tick Also block while reporting. Their stories, comments and pictures disappear for you in every room, and they can’t send you notifications. They aren’t told. Unblock from your profile.
Someone in my room is a problem.
The commissioner can remove them: open the room, tap the player, choose Remove from room. They can’t rejoin with the code. Their points stay on the table so the standings still add up.
Playing
How do I join a room?
Ask someone in it for the six-character room code or invite link. Rooms are private — there’s no way to search for one.
Why does every call need a story?
Because the story is the game. The card gives you a reason to tell it; the feed is where the room actually has fun.
Nobody confirmed my call. Did it count?
Yes. Silence means yes: when the confirmation window closes without a dispute, the call counts.
Someone disputed my call.
The room votes. A tie goes to the call. Whoever loses the vote can appeal once to the commissioner, unless the commissioner is part of the dispute. A dispute that fails costs the disputer points.
Why can’t others see my photo or video yet?
New pictures, photos and videos are checked before anyone else sees them. It usually takes a few seconds. If it’s still in review, open the blurt and tap Check again.
Your account
How do I delete my account?
In the app: go to Your rooms → Your profile, then tap Delete account at the bottom and type DELETE to confirm. It happens straight away. Your name, pictures, stories, photos, videos and comments are deleted; your calls and points stay in their seasons under “a former player”. If you can’t get into the app, email support@aerosolutionspro.com from the address you sign in with and we’ll do it for you.
My account was disabled.
Accounts are disabled for breaking the Terms. If you think it was a mistake, email us with your handle.